I am trying to view a Slovakia Church and Synagogue Book film in the Greek Catholic Church, County-
Is anyone else having this problem?? Any idea why, or when it will be viewable again?
Best Answers
-
Are you logged in?
Most records cannot be accessed unless you are logged in. Usually you will be directed to the sign-in page if you are not logged in, but sometimes an error message can occur.
0 -
Sometimes when you do a lot of researching, the computer will need to have the cookies cleared. If you clear all cookies, it can affect your access to other websites you frequently use. So it is recommended that you try a few other things first:
- Make sure that you use a supported Internet browser.
- Delete just the cookies that FamilySearch uses. Follow these instructions:
- Go to https://FamilySearch.org/cookies.
- When the message Reset your cookies? appears, click Yes.
- If the problems still occur, clear all of your temporary files and cookies, and then restart your computer. Please search the web for instructions for your specific browser.
- If you still have problems, delete your autocomplete history. Again, please search the web for instructions for your specific browser.
- (Optional) Reset your cookie preferences, if you do not like the default choice
0
Answers
-
@Eileen Jaszewski
.
Elieen
.
Firstly ...
.
It could be that the "System" is just running slow; because, of many Users/Patrons; or, a problem/issue.
.
Have you tried a number of times, spaced apart?
.
Secondly ...
.
IF, you have attached; and/or, accessed, this Film before; but, cannot now; THEN, it could be that the 'Contracural Agreement/Arrangement' between, the Record "Custodian"; and, 'FamilySearch', has "Changed" (eg. Renewed; and/or, Amended); and, the record is now, NOT available to access/view 'On-Line'; or, "Restricted" in 'FamilySearch' - for whatever reaon; and, there are many.
.
That said ...
.
So, that we, may look; and, help you ...
.
WHAT is the "Film" number?
Or, WHAT is the "D.G.S" number?
.
Let us know.
.
Brett
.
0
