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Why can my wife and I not see the same information on the details page?

Biggin64
Biggin64 ✭
November 30, 2020 edited March 26, 2024 in Family Tree
Why can my wife and I not see the same information on the details page?

She has a section under each item that says "Reason This Information Is Correct:"

I do not have that. I have to hit the edit button to see it. Am I doing something wrong? We cannot figure this out.

0

Answers

  • Family Bible
    Family Bible ✭✭✭
    November 30, 2020

    any info for deceased persons should be exactly the same between accounts

     

    BUT

    keep in mind - any info for living persons on YOUR account are not visible on her account.

    and any living people on HER account are not visible on your account.

     

    any names for living persons - that display on both accounts -are actually duplicate records - - one under your account and another one under her account

     

    see this write up on "Private Space" that explains much of this:

    https://www.familysearch.org/help/helpcenter/article/what-is-a-private-space-in-family-tree

     

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 30, 2020

    @Biggin64 Biggin64​ 

    .

    FYI

    .

    'No' I do no think that you are NOT doing anything wrong ...

    .

    Short Answer: It just sounds like your "Details View" Buttons is set to "Off" (ie. No Colour).

    .

    You just need to set (ie. "Toggled") your "Details View" Buttons to "On" (ie. "Green").

    .

    The "Details View" Buttons appear just under the Section titles ...

    .

    OFF

    .

    View Details _ Button _ OFF _ 1 of 2.

    View Details _ Button _ OFF _ 2 of 2.

    ON

    .

    View Details _ Button _ ON _ 1 of 2.

    View Details _ Button _ ON _ 2 of 2.

    It is as simple as that

    .

    I hope this helps.

    .

    Brett

    .

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  • Biggin64
    Biggin64 ✭
    November 30, 2020

    Oh My Goodness! I can't believe we missed something that simple! Thank you so much!

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 30, 2020

    😀

    0
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