Change in how images in a collection render

JaneSmith2600

Over the last couple of weeks, I have encountered a new problem. When I click the link to go to a source image, the program flicks through the images one after another in the collection until the program reaches the one I need. It is not a big issue if the collection is small, but when I need image 1,196 of 2,317, I cannot even get there. Is this a new issue with FS or with my Firefox browser? Any help appreciated.

Brett .

@Isobel Crawley​ 

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Isobel

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As an aside ...

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Just in case you were not aware ...

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You can go to ANY "Image" in a "Collection" that you want; and, it does not matter whether a "Collection" is, BIG; and/or, SMALL ...

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FYI

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Towards the top 'left-hand-side' of of the "Image" section, there is:

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< Image X of N >

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Where:

"X" is the image number of a particular image in that collection of images; and,

"N" is the total number of images in that collection

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You can enter/substitute (ie. Change) a number between 1 and "N", in/for "X" ...

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Pictorially:

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I hope this might help.

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Brett

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N Tychonievich

@Isobel Crawley​ We'd love an example we can look at so we can see if we can find a solution for you. This is not something Support has encountered.

JaneSmith2600

Thanks, Brett, but that doesn't solve the problem. Even if I type in the image number, it starts rendering with image 1 of the collection and then presents a flash of every image until it gets to the one I need.

JaneSmith2600

I am unable to upload video. If someone in tech support wants to give me an email address, I can privately send.

Brett .

@Isobel Crawley​ 

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Isobel

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Question: WHAT is the (particular) URL, you are looking at?

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Let us take a look.

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I, principally use 'Google' "Chrome"; but, also use, 'Mozilla' "FireFox", as well.

I am NOT having any problems/issues with either. of those "Browsers".

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And, some more 'Questions' ...

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What VERSION of "FireFox" are you using?

What OPEARTING SYSTEM are you using?

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I am using the latest versions of both.

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Brett

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