Home› Welcome to the FamilySearch Community!› FamilySearch Help› Memories

Why have all the text documents saved in the memories section been reduced to only the first sentenc

DBATES
DBATES ✭
October 4, 2020 edited February 12, 2021 in Memories
Why have all the text documents saved in the memories section been reduced to only the first sentence or so of the original version?
0

Best Answers

  • Anitra Whittle
    Anitra Whittle ✭✭✭
    October 4, 2020 Answer ✓

    Hmmm. Hello Dbates, I'm not seeing that. First thing I would do is delete the cache on my web browser. You can google delete cache on my device to find your browsers keys to delete cache. It doesn't affect your computer, but too cache on the browser, can slow down your computer and delete some things that are too much for the browser to handle. FamilySearch is huge.

    On my Chrome browser I push Ctrl/Shift and Delete. I only pick 4 weeks. I have to do that occasionally because I'm on FamilySearch a lot.

    Hopefully this helps.

    AnitraW

    0
  • golsonvl
    golsonvl mod
    April 8, 2021 Answer ✓

    For further instruction on how to delete cookies and temporary files stored on your internet browser, please review the following link for a knowledge article from the Family Search Help Center:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    0

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    October 4, 2020

    can you share a screen shot?

     

    0
  • DBATES
    DBATES ✭
    October 4, 2020

    I can tomorrow right now I only have access to my android phone and can't figure out if theres a way to do a screen shot. Tomorrow I will be at my computer so should be able to send you a screenshot ​

    0
  • Family Bible
    Family Bible ✭✭✭
    October 4, 2020

    It all seems to be working as it normally does from my perspective.

    of course Im not using an app - just via a computer using FS.

    But rest assured the memories are still there in their complete form.

     

     

    0
Clear
No Groups Found

Categories

  • 28.5K All Categories
  • 22.9K FamilySearch Help
  • 113 Get Involved
  • 2.6K General Questions
  • 423 FamilySearch Center
  • 433 FamilySearch Account
  • 4.1K Family Tree
  • 3.2K Search
  • 4.5K Indexing
  • 592 Memories
  • 6.1K Temple
  • 308 Other Languages
  • 34 Community News
  • 6.4K Suggest an Idea
  • Groups