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Person portraits that fail to load

ewmeyers1.5370245333392852E12
ewmeyers1.5370245333392852E12
September 3, 2020 edited July 9, 2021 in Memories
Person portraits that fail to load
Tagged:
  • Portrait photo
0

Best Answer

  • golsonvl
    golsonvl mod
    April 8, 2021 Answer ✓

    You can upload photos or documents to FamilySearch Memories, either as a single item or as a group of multiple items. You can import photos from your computer or camera, and even from your accounts on Instagram, Facebook, and Google Photos.

    The formats and the file size limits are below:

    • For documents, .pdf file formats up to 15MB. Other document formats such as .doc and .docx files will need to be converted to .pdf before they can be uploaded.
    • For Photos, .jpg, .png, .tif, and .bmp file formats up to 15MB.

    Note: Please be aware that .pdf is the only supported file type that can include multiple pages.

    For more information regarding uploading memories, please click on the link below which is to an article in the Help Center:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

    0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    September 3, 2020

    @Elvin M​ 

    Just checking ...

    The load/change is NOT immediate, it can take some time ...

    That is why there is that little 'Green' "Clock", bottom left ...

    Sometimes, a "Refresh" of page/screen addresses/fixes it - but, after some time.

    Brett

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