record search is not working
- Have a goal. Know what you are trying to find.
Have you tried deleting cookies?
Cookies are small pieces of code that FamilySearch and other websites store on your computer. Using cookies allows FamilySearch to customize your experience for you. You can often solve the problems like the following by deleting the cookies stored on your computer:
If your computer does not respond quickly and efficiently execute your commands or Data on FamilySearch displays poorly or not at all follow these steps.
- Go to https://familysearch.org/cookies.
- When the Reset your cookies? appears, click Yes.
- (Optional) Reset your cookie preferences, if you do not like the default choice. Instruction are listed in the related articles, below.
Note: This feature only removes FamilySearch cookies from your browser.0
The system seems to be working fine for me.
Have you tried:
b) testing that your Internet connection is working
c) deleting your Internet browser cache
d) trying a different browser
e) trying a different computer
let me know what you find.0