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When I add a document to memories, when I put a name in the "Who is in this memory?" field, it will

User15964740625177378383
User15964740625177378383
August 3, 2020 edited February 12, 2021 in Memories
When I add a document to memories, when I put a name in the "Who is in this memory?" field, it will only allow me to add some people. I am using the correct name in Family Search. There seems to be no particular reason some are allowed and some not.
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Best Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020 Answer ✓

    Here are steps (in case the name doesnt show in your default "pick list")

    [be sure to click "expand post" ]

     

    step1

     

     

     

     

    step3

     

     

     

     

    step4

     

     

     

     step5

     

     

    

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 10, 2020 Answer ✓

    thats a good idea

    but its not usually a matter of mispelling a name - its a matter of the fact that when you type in a name and hit enter - and it generates a "pick list" to choose from - that picklist is NOT a complete list of matching names in FS - rather it is a small subset - based on names you have already worked with.

    there is an additional step that even when the picklist doesnt have the exact match - you can still go out and find it and select it as the match. (see prior response on this thread where I show screen shots)

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Answers

  • lorene walker1
    lorene walker1 ✭✭
    August 3, 2020

    I'm going to refer you to the group: @FamilySearch Tips and Tricks​. You also could post the question in FamilySearch "Feedback" which you can find at the bottom of your FamilySearch home page.

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  • Family Bible
    Family Bible ✭✭✭
    August 3, 2020

    You should be able to add anyone - but it is true that only certain people (especially those you have worked with recently - show up on a default "pick list") but even if they dont show up on the "pick list" you can still add them - it just takes an extra step to find them in FS.

     

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  • LegacyUser
    LegacyUser ✭✭✭✭
    August 3, 2020

    @David Mark LaBau​ My recent experience with this feature is if I haven't tagged that ancestor in a memory yet, it is easier to tag them in that section (who is in this memory) when I input their FS ID. Have you tried that yet?

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  • Tiffany Nash
    Tiffany Nash ✭
    August 10, 2020

    Try entering the PID (Personal ID number). That usually works well for me. It is easy to mispell the name when typing or even to not match it exactly. Hope that helps.

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  • Tiffany Nash
    Tiffany Nash ✭
    August 10, 2020

    Yah, just try using the PID in both the "Who is in this memory?" field and also the next field that pops up. There seems to be a bit of a delay for the second field, at least for me.

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