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Lately when I post an image of a family member on FamilySearch I get the following message "Image cu

User15964679181996364517
User15964679181996364517
August 3, 2020 edited February 12, 2021 in Memories
Lately when I post an image of a family member on FamilySearch I get the following message "Image currently unavailable (Forbidden)" and I am unable to view or tag the image. Why?
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Best Answer

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020 Answer ✓

    Usually this is because it is going through a "screening process"

    I agree - its a little confusing/misleading.

    but after you upload - give it like 15 minutes - and then you should usually have no issue accessing the uploaded items.

     

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    August 3, 2020

    @Mike Barnhurst​ 

    .

    Dale

    .

    I noticed this "Delay"; and, it seems to be relatively recent.

    .

    I raised this matter in a post, Yesterday, in the 'Group' of "FamilySearch.org Feedback", in this Forum.

    .

    Starting to wear thin, getting annoying ...

    Memories

    Documents (as an 'Image", rather than a "PDF")

    This 'Message' of "! Image currently unavailable (Forbidden)" is starting to wear thin; and, is getting rather annoying ....

    .

    https://community.familysearch.org/s/feed/0D54V00004y8D9CSAU

    .

    Brett

    .

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  • User15964679181996364517
    User15964679181996364517
    August 3, 2020

    Yes. The wording is confusing. The screening process seems to be taking much longer than it used to. Having to wait 15 minutes after uploading each photo before being able to tagging it seems rather excessive.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020

    please note however you can upload entire batches of items all in one batch.

     

    you dont need to wait on successive uploads until the 1st upload gets out of screening mode.

     

    I have actually uploaded more than 100 items on a single batch upload.

     

     

     

     

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020

    . . . . BUT to do a large batch upload (of more than like 5 items) - you have to upload it to an album first, instead of directly to the person - and then after it is in the album - then doing the tagging. (which in my processing is much more efficient)

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  • X24 MOM
    X24 MOM ✭✭✭
    August 3, 2020

    I remember you tell me about that @Dennis J Yancey​  and that’s great info... I tried to do that the other day, but it only uploaded certain photos... and skipped others. I’m still trying to figure out why this happened

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020

    try it in smaller batches first and see what your results are

    and realize you have to group JPG's in one batch and PDF's in a different batch.

    also note you can reattempt the same large upload - and it will let you know that a given item was already uploaded - and only actually load the ones it didnt upload the 1st time.

    also my experience with this has been on a computer - I dont have any idea how well this large batching works on a smart phone.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 3, 2020

    . . . also if you are doing large batches - you cannot leave the processing page - until all files have been completely uploaded - if you do - then yes - not all of them will get uploaded.

    But like I said - you simply try it again - and the system is smart enough to detect what was already loaded and not load it a 2nd time.

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