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Why can I suddenly NOT be able to add additional tag to an existing photo memory? I have done this m

LegacyUser
LegacyUser ✭✭✭✭
July 20, 2020 edited February 10, 2021 in Memories
Why can I suddenly NOT be able to add additional tag to an existing photo memory? I have done this many times before.
0

Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    July 21, 2020 Answer ✓

    @S W Randall​ 

    .

    Stephen

    .

    As 'Dennis' has already proffered ...

    .

    There appears to be currently a problem/issue with "Tagging" using a computer "Mouse" (and, particular "Browsers"); whereas, such "Tagging' IS working with a "Touch Screen"; and, the "Mobile Application" of "Family Tree" of 'FamilySearch'.

    .

    Plus, there also appears to a similar problem/issue with regard to "Correcting" the "Indexed" records in "Family Tree" of 'FamilySearch'.

    .

    Here are a few recent posts raised in the 'FamilySearch' ("GetSatisfaction") 'Feedback' Forum on the matter:

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    Index corrections are broken! ... [ 16 Days ago ]

    https://getsatisfaction.com/familysearch/topics/index-corrections-are-broken

    .

    Person Tagging on FS Memories for Image files - appears to be plain BROKE ... [ 2 Days ago ]

    https://getsatisfaction.com/familysearch/topics/person-tagging-on-fs-memories-for-image-files-appears-to-be-plain-broke

    .

    No mouse input accepted on images ... [ 2 Days ago ]

    https://getsatisfaction.com/familysearch/topics/no-mouse-input-accepted-on-images

    .

    Plus also in this Forum a few days ago:

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    'Group' = FamilySearch Family Tree

    Person tag process broke - when dealing with image files.

    https://community.familysearch.org/s/feed/0D54V00004wl3oTSAQ

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    I hope this helps.

    .

    Brett

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    0

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    July 20, 2020

    There is currently a bug in the system they are working to fix

    in the mean time - you can probably use your "touch screen" to initiate the creation of the tag instead of your mouse.

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