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Why do portrait pictures not appear when in 'tree' display?

williamsgeraldmichael1
williamsgeraldmichael1 ✭
June 13, 2020 edited February 12, 2021 in Memories
Why do portrait pictures not appear when in 'tree' display?
0

Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    June 13, 2020 Answer ✓

    @Gerald Williams​ 

    .

    Gerald

    .

    Are you referring to, the "Web" version; or, the "Mobile" Application, of "Family Tree" of "FamilySearch"?

    .

    IF, your are referring to the "Web" version of "Family Tree" of "FamilySearch"; THEN, ...

    .

    What "Pedigree" (ie. 'Tree') view are you referring to:

    - Landscape?

    - Portrait?

    - Fan Chart?

    - Descendancy?

    .

    For all; but, the "Fan Chart" 'Pedigree" ( ie. 'Tree') view, "Portraits" ARE displayed/appear; provided, of course, they are "Checked"/"Ticked" in the "Options" for those 'Pedigree" (ie. 'Tree') views (ie. Landscape; Portrait; and, Descendancy).

    .

    Brett

    .

    ps: For me using 'Google' "Chrome" and "Windows 10", the "Portraits" ARE displayed/appear.

    .

    0

Answers

  • User15900819069138759750
    User15900819069138759750 ✭
    June 13, 2020

    you have to scan them in and wait for them to be approved. Then they will appear in the tree.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    June 14, 2020

    were the photos specifically marked as "portrait photos"

    they will not display as portraits unless marked as portrait photos

    see:

    https://www.familysearch.org/help/salesforce/viewArticle?urlname=How-to-change-the-Default-Portrait-1381814867027&lang=en

    0
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