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Why can I not make more then two subgroups? An error message has come up the past two days and I do

User15907170530023587262
User15907170530023587262
May 29, 2020 edited August 26, 2024 in Get Involved/Indexing
Why can I not make more then two subgroups? An error message has come up the past two days and I do not understand why?
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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    May 29, 2020

    @Samuel Jenkins Redd​ 

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    Samuel

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    Are you referring to a "Sub-Group" within a Ward/Branch 'Indexing' "Group".

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    There does not seem to be any implied limit (in the following "Knowledge Article" in "FamilySearch") on the number of "Sub-Groups" that an "Administrator" of a Ward/Branch 'Indexing' "Group" can create ...

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    Here is a "Knowledge Article" in "FamilySearch"

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    How do I create an indexing subgroup?

    https://www.familysearch.org/help/salesforce/viewArticle?urlname=Web-Indexing--Create-a-sub-group&lang=en

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    Where is states"

    Quote

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    An indexing group administrator can create subgroups for his or her group.

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    But, NO limit on the number of "Sub-Groups" ...

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    Prior to that ...

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    How do I create an indexing group?

    https://www.familysearch.org/help/salesforce/viewArticle?urlname=Browser-Based-Program-Creating-an-indexing-group&lang=en_US

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    Where it states:

    Quote

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    Anyone can create a group, but only the administrator of the home group can create subgroups in the home group.

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    If not "Indexing", where are you making these "Sub-Groups"?

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    Brett

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  • User15907170530023587262
    User15907170530023587262
    May 30, 2020

    I found out what was wrong. The name I was trying to use was taken. Thanks.

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  • Brett .
    Brett . ✭✭✭✭✭
    May 31, 2020

    @Samuel Jenkins Redd​ 

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    Samuel

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    'Yes', such can be easy to miss/overlook; especially, if there is, either, NO "Error Message"; or, the "Error Message" is obscure.

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    Been there, done that ...

    Took ages to actually work out what was going on/wrong ...

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    That is a good one to 'notch-up' for next time ...

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    Brett

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