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Android - Notifications for tree changes

Pamela2,646
Pamela2,646 ✭
April 1 in Family Tree

Individual names for tree changes are not linking/loading.

0

Answers

  • MazyPutnam
    MazyPutnam ✭✭✭
    April 5

    @Pamela2,646 Is this situation still happening? If so, please provide additional information on what is occuring. Also, screen shots would be most helpful.

    0
  • Alan E. Brown
    Alan E. Brown admin
    April 6 edited April 6

    I wonder if this is related to the issue reported in Android Family Tree app Chat error: Cannot open embedded link to profile. Both involve links to person profiles that appear in HTML-based content, and both show the same message.

    Here's a screen shot from Notifications > Tree.

    1651.png

    Tapping on an underlined name used to go to that person's profile screen, but with the Android Family Tree app version 5.4.0, it shows an error:

    1652.png

    0
  • Alan E. Brown
    Alan E. Brown admin
    April 6 edited April 6

    FYI, this is only a problem on the Android Family Tree app. The same process works fine on the iOS Family Tree app.

    2
  • Mumsie56
    Mumsie56 ✭
    April 15

    I am having the same problem (personally) and I have also had a guest call into Support today who is having the same issue.

    I hope this is being looked into.

    0
  • JulianBrown38
    JulianBrown38 ✭✭✭✭
    April 15

    The notification process works on an older version (4.8.16) of the Android Family Tree app.

    0
  • Alan E. Brown
    Alan E. Brown admin
    April 15

    @Mumsie56 This will be fixed in the next release of the Android Family Tree app.

    0
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