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HELP! I had done weeks of research on my husband's side of our family tree and today it's gone!

LegacyUser
LegacyUser ✭✭✭✭
May 19, 2020 edited February 10, 2021 in Family Tree
HELP! I had done weeks of research on my husband's side of our family tree and today it's gone!

It only shows a few names than nothing. I have been using this system for a month. Loved it but now that branch is gone. Can you help?

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    May 19, 2020

    @Donna DonnaJones95​ 

    .

    Donna

    .

    Question:

    .

    Where you doing the work through YOUR "FamilySearch" Account; OR, that of your HUSBAND's "FamilySearch" Account?

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    If you were doing the work through your HUSBAND's "FamilySearch" Account; and, if you are NOW using YOUR "FamilySearch" Account; then, you will NOT 'see' any of the "Living" individuals/persons that you added to your HUSBAND's Ancestral lines - as, they are "Living".

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    If such is the case; then, just need to sign in using your HUSBAND's "FamilySearch" Account; and, you should 'see' all the work that you did (through his Account, through his Ancestral lines - both, the "Living"; and, the "Dead".

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    If such is NOT the case; then, there is a problem/issue.

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    I hope this helps.

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    Brett

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