Can't attach or send feedback
I have NO popup blockers restricting this site. Why is this? I can't attach any documents out of catalogs or even send feedback.
Best Answer
-
@StephenDespot — everyone is having issues today— even with our private emails, etc. BUT there is hope — Family Search has a bug and they're working it out a we speak
1
Answers
-
I have a request that they stop updating for a while. Seems like any time they make changes there are issues that follow. I've had catalogs become unavailable and now this. Hope it gets fixed but it's a bit frustrating. The site has been working well for a while up until recently. The work around is to copy the link and create a source manually. It works, a bit more time consuming, but gets the job done.
0 -
@StephenDespot Are you having issues linking a record image using the "Attach to Tree" button? You need to use the new image viewer and its Save Record button.
See more on this at this post:
0 -
I'm using the viewer that the site pulls up automatically and it's the same for everything else. They changed it a while back, a year maybe. The viewer I use was functioning properly yesterday and any other day but not today. I have no control over what viewer to use. It's what they give me.
0 -
You can get to the newest version of the viewer through Images instead of using Catalog. One of the comments on that other post explains that they are working on fixing those links. But until that is resolved, you can still attach through the Images viewer.
1 -
Catalogs is the easiest way to go when I need to find stuff for a village. That's the go-to for everyone who uses this site and has been since forever. That brings up all the books you need for a particular place and you can pick which one you need to be in. They need to go back to that. It worked fine yesterday.
1 -
Images does the same. It is a still a catalog, but works a little differently. They are working on getting everything moved over to the new system. You know how many microfilms FamilySearch has…it is taking some time getting every link correct.
1 -
Looking at the Images idea, it's not very well organized. I don't like the way this is laid out. Too difficult to find stuff and information that the Catalogs would provide once entering that way is not available on the Images layout. Not sure it's a great idea yet.
0
