BUG: "This Record Has Been Removed" Error

keric01

Hello, I tried accessing an 1850 census record for Emanuel Stover, but I got this message: "This Record has been removed." Here is the link to the page showing the error: https://www.familysearch.org/ark:/61903/1:1:M4HR-M3B?lang=en

I get this error whether I try navigating to the record page from the attached source on the person page (Emanuel Stover - LB7G-Z4D), or through the Records Search.

The only way I can only get to the record image is by going to the 1850 census, and clicking through the images. And, when I visit the image, the list of indexed names shows an error for Emanuel Stover. It says: "Unable to show if this record is attached to a person in the tree."

Here is the link to the image: https://www.familysearch.org/ark:/61903/3:1:S3HY-DC69-JW4?view=index&cc=1401638&lang=en&groupId=&personArk=%2Fark%3A%2F61903%2F1%3A1%3AM4HR-M3B&action=view

This seems to be a problem for everyone in his household, as well as every other person on this census page. Please help!

Áine Ní Donnghaile

@keric01 A bug has been documented as affecting records that have been edited. I have read that the error has been repaired, but there may certainly be remnants remaining.
This thread, reporting the repair, may be of use:

https://community.familysearch.org/en/discussion/comment/608994#Comment_608994

Hope this helps.

davidleelambert

@keric01 I think I've run aross the same error in a record I'm interested in.

José Maximo, christened 15 October 1785 at Cuautitlán, State of Mexico, Mexico (at that time, in New Spain, within easy mule-ride or a long day's walk from Mexico City), ID 27XN-RNR, has a suggested source "José Máximo / Mexico, México, Catholic Church Records, 1567-1970". However, when I click on it, I get an error

This Record has been removed. /
Unfortunately, the record that you requested is no longer available. If you arrived here from a bookmark, please delete your bookmark.

I found an image of the register page this profile was extracted from, images 59-60 of 369 on DGS 004010881. (This child's christening is the last entry on the right-hand page, which continues onto the following page; his name actually appears on the next image.) The images before and after have index entries, but this one doesn't have any. I can't see any way to add some, and the "Attach to Tree"button is grayed out, so I can't attach it as a source that way either.

keric01

I tried visiting the record for Emanuel Stover again today, and it looks like it has been fixed. The error message is gone, and I am able to access the record. Many thanks to whomever fixed it! :)

SerraNola

@davidleelambert Did you add or edit Jose Maximo in the last 24 hours? The missing record reported by @keric01 is restored https://www.familysearch.org/ark:/61903/1:1:M4HR-M3B?lang=en.

I will watch to see if the record for Jose also comes back. Right now it is still in limbo: https://www.familysearch.org/ark:/61903/3:1:939X-DP91-9G?view=index&groupId=&lang=en&personArk=%2Fark%3A%2F61903%2F1%3A1%3A6865-CH32&action=view

The solution I reported last week has stopped records from disappearing from the index while permissions are updated, but it seems the records are still inaccessible during that period. I'm working with engineers to resolve this, and feedback from users continues to be invaluable.

davidleelambert

https://community.familysearch.org/en/discussion/comment/609324#Comment_609324

I don't believe I had added or edited José Maximo in the 24 hours before my report, no. I might have edited that index entry, or another on on that image, several months prior.

However, when I checked later in the week (and again today) the entry for José Maximo was accessible again; and so were all the other entries on that image.

davidleelambert

@SerraNola Found this error on another profile.

Christening of Romualda Juana (MXN9-PVL), dated 8 February 1776 at Cuautitlán, now in State of Mexico, Mexico. Two sources suggested under "Research Help", but when I click on one of them I get the message "This Record has been removed."

Via the other source I found the image it almost certainly came from, image 437 of 546 on DGS # 004010884. Note that the first two christenings on the left-hand page are completely missing from the index. I'm pretty sure I didn't edit these within the past week, but I may have some time within the past couple years.

Screenshots of the profile and film attached.

Edit: Reattaching redacted version of images to make the Image Moderator happy.

SerraNola

@davidleelambert It seems these records have returned. What I would like to document is how long they were actually "gone", but thanks for reporting.