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How to add missing records to document

JudithLebzelter
JudithLebzelter ✭
October 8 edited October 8 in Search

Hello,

I have noticed that this document:

https://www.familysearch.org/ark:/61903/3:1:939F-DZYB-T?view=index&cc=4133831&groupId=M97F-TTY

is missing a handful of index entries on each page in the oldest section. For example, the last marriage record for a "Bernardus Zbister" on the page I linked was never indexed. I added the missing people using the "MANAGE INDEXES > Add" function and it lets me. I add each missing person, then group them using "MANAGE INDEXES > household" and drag them to the "+ New Record Group Drag name to create a new record group." and then add a marriage event.

This all a bit tedious but SEEMS to work, until you reload and the record/information has been LOST. I thought the wording "Drag name to create a new record group." meant it would save it.

Is there a way to add the missing records and actually SAVE the information?

Thank you,

Judith

Tagged:
  • Missing data
1

Best Answer

  • SerraNola
    SerraNola mod
    October 8 Answer ✓

    @JudithLebzelter The BUG in the New Record Group Drag function was fixed just a few hours ago. I have been testing it and have not found any problem with record loss. Unfortunately it wasn't in time to save your work. The good news is that the marriage record you added is still there, just not visible in the index. I will watch to see if it comes back in the next 24 hours and if not, I will take it to engineering.

    2

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 8 edited October 8

    @JudithLebzelter

    The failure of changes to save is a known problem with existing threads in the Search category.

    The process has improved, but I believe the Engineers are still working on improvements.

    This thread may help:

    https://community.familysearch.org/en/discussion/181474/index-editor-problem
    1
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