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Have recent changes to Full Text Search disabled networking with my Apple laptop?

RussellNichols1
RussellNichols1 ✭
October 6 edited October 23 in Search

Until early September I was able to use my Apple laptop to access the FamilySearch website and use the Full Text Search function. Starting several weeks ago, I am able to get on the FamilySearch website, but when I try to access the Full Text Search function, I just get a blank (all white) screen. I have an Apple desktop, running a newer OS, and can access Full Text Search from that computer. But I cannot do the same with my laptop running Mac OS 12.5. Because I am remotely located, I must use DSL (4 Mbs download, 750K upload). But, I tried to access Full Text Search in another location, and got the same blank screen result. And, it used to work for me. What changed?

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 6

    @RussellNichols1

    For better Full-Text Search support, you'll want to post in the dedicated group: https://community.familysearch.org/en/group/336-full-text-search-feedback

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  • ShelleWells
    ShelleWells mod
    October 23

    @RussellNichols1 Your comment has been moved to the Full Text Search group. You can find the conversation here: https://community.familysearch.org/en/discussion/182672/have-recent-changes-to-full-text-search-disabled-networking-with-my-apple-laptop/p1?new=1

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