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How can a reviewer change No, no extractable data to YES? I'm not allowed to change what the indexer

GinaL
GinaL ✭
May 14, 2020 edited February 8, 2021 in Indexing
How can a reviewer change No, no extractable data to YES? I'm not allowed to change what the indexer has put, because whatever I put in is overridden by the program.

I am reviewing this batch: indexing/batch/66fce074-c83e-416b-8ca5-cc7463c62c0f#, and the card is marked No, no extractable data. I can't change it to YES by pushing on the down arrow or by typing in Yes.

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Best Answer

  • J C Bingham
    J C Bingham ✭✭✭
    May 14, 2020 Answer ✓

    The information that you provided in an attempt to share the batch does not work, so I cannot view the batch.

    A proper way to share a batch is to copy the full name of the batch from the header line of the indexing tool or click the third icon from the right end of the Indexing toolbar and copy the link that is shown. Paste either or preferably both into your message.

    Several people have recently reported not being able to change No, no extractable data to YES. If you change it and it keeps changing back, you should report this to FamilySearch Support. use the Feedback button that is near the top right corner of the image area. This will automatically include the batch information in the message that is sent to them.

    Finally. I invite you to join the @Indexing Chat​ group where we discus topics related to Indexing and reviewing.

    Thanks for asking.

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Answers

  • lloydenegibsonberglund1
    lloydenegibsonberglund1 ✭
    May 14, 2020

    When I've experienced this problem, I exit the project and then reload. I'm usually able to make the necessary changes. Worth a try.

    1
  • Layle Jon Harmon
    Layle Jon Harmon ✭
    May 14, 2020

    If you click on images the option will appear where you can change the declaration to yes -- Then click back on entries and you will be able to index the image

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