Tagging People and editing
I tagged a memory picture of myself. The system entered my sisters name and not mine. I used my ID number. I have been unable to delete the tag. Also, the system went through and changed most of my pictures to my sisters name. What should I do?
Answers
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Hello @FlindersLynnM, since these Memories clearly involve living people, the Community won't be able to help, so you would be best calling Support. Sorry.
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We had another user the other day report this same issue. The Memories Team is currently working to find a solution for this problem.
See the discussion below that is on the Memory Feedback group page….we will post answers and directions there.
How can I edit a tag name in Memories?
Thanks for sharing feedback!
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Again, my apologies for your struggles with Tagging.
This once was an easy fix. Below are steps that should also be able to fix a wrong tag name, but it isn’t very easy or intuitive. I’ll keep searching for a better way, but for now, here is my best offering:
See if this helps:
- Delete the tag that has the incorrect name.
- Click in the Memory to create a new tag, BUT when you start typing the CORRECT name, do NOT click on any of the names generated in the tag pop-up box.
- Continue to write the correct name completely. At the bottom of the tag pop-up box, you will see an option to “Add New” as well as the name you have typed. Click the box next to the “Add New,” then click “Tag Selected” at the bottom of the pop-up.
- In the right side-bar, you will see the new tag. Click the “Attach to Tree” link. Then insert the correct Person ID number.
- Now, both the tag and the tag name will be the same.
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