Remove a memory from Album
I followed the instructions to remove a photo from an Album. Everything worked fine until I click Actions to remove the memory from the album and there is no option. The only option is to Add to Album. The only way I could remove the photo was to click the photo and open the Image Viewer and then click the X next to the name of the album.
Answers
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Good morning. Can you please explain a bit further. If you are trying to remove the memory why are you not able to hit the delete button shown on the top photo? I tried it on my FH chart and it deleted with no problems. Are you trying to do something different?
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I wasn't trying to delete a photo. I was trying to remove it from an album and when I selected it, there is no option to Remove from Album listed in the list of Actions.
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Yes, currently, to remove the photo from the album, you must go into the album from the gallery, select the photo and then click the X to delete, as you have found. I don't believe you can do that from the main page otherwise.
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Sorry for the problem about removing a Memory from an album.
This is a known issues; the engineers are aware. They will be adding a fix for this.
In the meantime, though, the only way to REMOVE a Memory from the Album is the solution you found above (click the Memory, then click the Album icon, then click X).
Thanks for sharing your feedback. We ask for patience while they get a fix.
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We are adding this discussion to our Memory Feedback group.
The Memory Feedback group specifically manages questions, concerns, and discussions regarding the Memory Tools. It also provides access to Updates and Known Issues.
We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!
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