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Why is the portrait red when there are no data problems?

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  • Mute
dmachura
dmachura ✭
February 18 edited June 3 in Memories
red.jpg
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Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    February 18

    Data problems don't do anything to the portrait. In fact, as far as I know, nothing does anything to the portrait, except for user input, so I haven't a clue why it's red.

    Have you tried removing the portrait and then putting it back again?

    1
  • dmachura
    dmachura ✭
    February 24

    Yes I've tried but it always has the red background it has also happen on a couple more of my profile photos.

    0
  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    February 24

    @AmberML1 is this something you could look into? Thanks.

    0
  • AmberML1
    AmberML1 ✭✭✭
    February 24

    @dmachura

    Thank you for posting this question. We have moved this discussion to our Memory Feedback group.

    Please click the link provided, and click to “Join” the group.

    The Memory Feedback group specifically manages questions, concerns, and discussions regarding the Memory Tools. It also provides access to Updates and Known Issues.

    We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!

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