Memories Not Showing
Memories that I uploaded several years ago are not showing. This is will using Chrome (no add-ons, or blockers, JS enabled). I can see the image from my Galleries, and I can see them when selecting a portrait, but just clicking on the Memories shows zero. Also toggled with the filter to ensure nothing was being filtered out. Before I was just having trouble with the long skinny boxes in memories, and no I am getting zilch.
Answers
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Yes. This is a recent known issue. You can see this issue logged on our Memory Feedback Group Page.
Your memory is not gone. The Engineers do have a "fix" in place, but it might take a few days before we see everything back to normal.
Here are some similar discussions:
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This is still happening after several days, actually maybe a month. Has it been fixed? Is there something we need to do to fix it?
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Yes, this continues to remain a problem. I'm so sorry for the inconvenience. FamilySearch Engineers continue to work on resolving this issue. We ask for patience.
No, there is nothing you need to do. But thank you for the feedback!
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@Wandering Appalachia @DaleCarriere
I'm happy to report that the images under Memories are "viewable" again—our FamilySearch Engineers were able to provide a fix for this issues.
Thanks again for your valuable feedback!
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