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Why does a picture display funny

Rick Gildart
Rick Gildart ✭
January 11 edited January 13 in Memories

I successfully uploaded a photo to the memories of my Grandfather Jack Albert Clark KGPD-4ZJ


It is titled "Photo 0001" It looks fine here

I added 3 tags successfully

I also added the photo to my gallery successfully


I also added the photo to the memories page of my Grandmother Clara Frances Clark KGPD-454 successfully

I finally added the photo to memories of my uncles person page Robert Jack Clark L2DD-T1Y

It displays funny in memories of my uncles person page

Is there a way to fix this?

If there is not I would like to leave the photo in my gallery and on both my Grandparents pages but delete it from my uncles page.

Is there a way to do that?

0

Answers

  • GFre
    GFre ✭✭✭
    January 11

    Hi @Rick Gildart. When you say it displayed funny, do you mean it was just a sliver of the photo? That's a known glitch that's being worked on by the engineers. Some profiles seem unaffected while others have photos that are barely visible or altogether inaccessible. Hopefully it will be fixed soon!

    https://community.familysearch.org/discussion/171627/photo-glitch-in-memories-tab
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  • AmberML1
    AmberML1 ✭✭✭
    January 13

    @Rick Gildart

    Thank you for sharing this problem.

    We are moving this discussion to the Memory Feedback Group.

    Please click the link and click to "Join" the group. You can find further information on this known issue from the Memory Feedback Group. Thanks!

    0
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