Why is there a red question mark on Janet Blake GV9K-TSD on her profile as well as another brother and sister?

System

This discussion was created from comments split from: Saving FamilySearch images to my account.

Garth J Swallow

Why is there a red question mark on Janet Blake GV9K-TSD on her profile as well as another brother and sister?

Áine Ní Donnghaile

That doesn't appear to be a FamilySearch icon but a profile photo added by a user.

Julia Szent-Györgyi

That is Very Odd: it's showing as the profile picture, but the Memories count is zero.

And if I click on the portrait to change it, it claims she hasn't got one.

Ah! When I clicked that "No portrait" block on the popup, both the weird question mark and the popup went away.

I haven't a clue what that was or where it came from. Hopefully you can get rid of the other occurrences similarly.

Áine Ní Donnghaile

It's possible to upload an image to one profile (even a living member's profile) and then tag it to other profiles, so we can't follow breadcrumbs to find the source.

KAClark2

@Julia Szent-Györgyi and @Garth J Swallow When I review the profile there is no mark on the photo.

Julia Szent-Györgyi

@KAClark2, as I said, it went away when I clicked the big grey rectangle on the popup. Two of Janet's siblings still have it, though, at least right now (Charles and Edna).

MandyShaw1

Charles has this in his change log, which may perhaps be a clue:

JulianBrown38

I had also noticed that all three siblings had these Photo Attached and Photo Detached entries in their change logs. I have reproduced this scenario in one of my accidentally-confidential profiles. I simply set the profile's picture by using the Upload Photo mechanism in the Replace Portrait dialog. Then I used the profile's Memories tab to delete the the photo. That worked, but it did not remove the portrait image. I don't know if this is intentional behaviour or not. The profile now has Photo Attached and Photo Detached entries in its change log.

The change log does not include any reference to the setting or clearing of the profile picture. I suspect that is intentional.

Alan E. Brown

It's been several years since a portrait was dependent on a memory. You can use a memory to set the portrait, but the portrait is then stored independently.

So deleting a memory, even if the current portrait was created using that memory, has no effect on the portrait. That is indeed intentional.

Deleting a memory that is attached to a person profile has the effect of detaching that memory from the profile (and from any other profiles it is attached to). So that's why you see a Photo Detached entry in the change log. The lack of an entry in the change log for portrait changes is not optimal, but that's the way it has always worked.