Home› Welcome to the FamilySearch Community!› Ask a Question› General Questions

My Question post to the Search Community board disappeared?

Ruhiyyeh
Ruhiyyeh ✭
November 17, 2024 edited February 25 in General Questions

A few minutes ago I submitted a post to the Search board that was titled "RECORD edit bug: Surname Disappears after correcting Location". After submitting it I saw some formatting issues and so decided to edit it - but when I tried to save it an error message popped up, and now my post doesn't show up anymore? Can you pull it back from wherever it went? Or should I resubmit my question as a new post?

1

Answers

  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    November 17, 2024 edited November 17, 2024

    This is a known bug in the Community software unfortunately. You may have to wait until the FS team's working hours to get your post fixed. Pinging @Ashlee C. anyway.

    2
  • GinaBx
    GinaBx ✭
    November 17, 2024

    ugh, I just had the same thing happen!

    0
  • GinaBx
    GinaBx ✭
    November 21, 2024

    Did yours ever get posted? Mine didn't. I was hoping I wouldn't have to type it all out again..

    0
  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    November 21, 2024

    I have definitely seen the moderators rescue several of these posts, but it sometimes took a while, and the moderators always needed to be told about it (they don't seem to get notified automatically).

    Nowadays I always put the text on the clipboard before posting any comment or edit, so I can repost the content immediately if necessary.

    0
  • Ruhiyyeh
    Ruhiyyeh ✭
    November 22, 2024

    @GinaBx Unfortunately Ashlee couldn't see my post in the holding area, so I had to resubmit it. Thankfully I've been burned in the past with textboxes that time-out, so I've gotten in the habit of writing a draft in a word or notepad and then pasting it in when I'm done, so I already had a copy of what I wrote.

    1
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.9K Ask a Question
  • 3.4K General Questions
  • 571 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 644 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 476 Other Languages
  • 62 Community News
  • Groups