What has changed for uploading photos to Family Search from an Iphone 11??

Gerald Dain

Something has changed recently in the way to upload from Photos on my Apple 11 cell phone to the Gallery in my laptop. Previously I would select the photo, click the upload icon, slide across to the Family Search Memories Icon, add a title and click post.

It hasn't worked for about a week.

ScottSeegmiller

@Gerald Dain I was able to upload a picture from my iPhone to the Memories in the FamilySearch App.

More
Memories
Plus in Circle +
Add Photo
Add From Camera Roll
Select Photo with Check
Add

I could then tag people.

All of this is in the App.

Can you share where you are unable to proceed in this process?

Gerald Dain

I'm unable to move photo's from the iPhone to FS memories. How long should it take to see an uploaded picture? I select the photo,add title , and click the upload,slide to Memories icon, and click it. Haven't had a problem until recently. I am seeing some previous ones today. Am I just not waiting long enough for them to show up?

AmberML1

@Gerald Dain

I have checked this out; I'm having a problem as well.

I tried to add two photo's from my iphone 6 to my Memories app. Neither loaded immediately. When I shut down my phone and then turned it on again, only one loaded.

I'll send this information on to the team.

Thanks for the feedback!

AmberML1

@Gerald Dain

Can you let me know if you are still experiencing problems with uploading images from your iphone to your Memories app.

I don’t seem to have a problem with mine anymore.

But I did power off my phone and then powered it back on.

I tried it both ways. . . the way you described, starting from my iphone Photo App. As well as starting inside the Memories App and uploading it from there.

Let me know if you still need help. Thanks!