Scanned Memories using Lexmark 611 not showing up in Memories gallery
We have a patron who has scanned both photos and documents today using Lexmark 611 to her FS account. She did everything correctly. Lexmark said that the upload was complete.
Yet, going into her gallery nothing is there as a new memory. In fact, no photos or documents are showing up in gallery, even though she has thousands. Where have her previous documents and photos gone, and why as the newly scanned items not shown up in her account?
Is there a known issue with Memories loosing photos?
Answers
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