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display time for pdf files in Memories

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
October 30, 2024 edited October 30, 2024 in Memories

I have noticed in the last week or so - when I view a memories item that is a pdf - that it takes forever to display - I get a progress bar that displays for like 10 seconds as it is transferring for local display - before it actually displays.

Here is a sample pdf file that is only two pages and should display almost instantly.
https://www.familysearch.org/memories/memory/209112548?a=1218899

But seems to take forever.

How long does it take to display when you click on the link?
(you might actually haver to select, copy and paste the link - if it is not a hyperlink)

I am using a computer with plenty of memory - using Windows 10 and Chrome browser
on a fast fiber connection.

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Answers

  • AmberML1
    AmberML1 ✭✭✭
    October 30, 2024

    @Dennis J Yancey

    Thank you for your feedback! We have moved this discussion to our Memory Viewer Feedback group.

    Please click the link provided, and click to “Join” the group.

    The Memory Viewer Feedback group will specifically manage questions, concerns, and discussions regarding the Memory Viewer. It will also provide access to Updates and Known Issues.

    We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!

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