When I access family groups and then try to leave it seems that I am in an endless loop.
I tried to exit the Family Group page and return to the Family Tree. Whenever I would try to leave it would loop back to the page asking if I wanted to share with in the family group. This behavior is really irritating. It makes me wonder if I want to use the family group at all if I can't get to other parts of familysearch once I get into family groups.
Answers
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We are not able to duplicate this error. To help us resolve this, can you send me a screenshot of the whole screen when you get this message? Would you tell me what operating system and browser you are using?
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@BallardLouisArthur1 How were you trying to get back into the Family Tree? One of the easiest ways to go back and forth between your Family Group Tree and the Family Tree is found by viewing your tree.
Go to Family Tree at the top left of your screen. Click on Tree in the popup.
Now you should see your family tree. At the top left corner is a drop down menu called FamilySearch Tree. Click on that. Now you can toggle between FamilySearch Tree or your group tree. Just click FamilySearch Tree to get back to the main FamilySearch tree.
Does this help?
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@BallardLouisArthur1 Actually, just recently I bumped into this. Do you have your Family Tree Starting Person in your FamilySearch settings set to a profile in one of your family group trees?
If so, it will go to that tree instead of going to the FamilySearch Tree, because that is where your starting person profile is located.
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