How to review when two different names have been indexed together
I have run across instances of names of 2 different persons indexed together. For instance: Baker, Jane Thompson, Jack
Indexed as Jane Thompson. You lose part of both names if they are accepted as AI indexed them.
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Answers
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Are you referring to Full Name Review or Quick Name Review?
In Quick Name Review, all the names will also go through Full Name Review. And this is where errors like this will be corrected. This help article might help you understand quick name review better:
In Full Name Review, the highlighting can be adjusted to reflect the two different names. You can read about how to adjust the highlighting and add names in this help article:
Does this help answer your question?
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