Home› Welcome to the FamilySearch Community!› Ask a Question› Family Tree

Deleting Relationship

dlmelville
dlmelville ✭✭✭
September 7, 2024 edited March 11 in Family Tree

I've noticed recently that when I delete a relationship (delete a child from a parent), the system does not perform an "automatic" refresh to display the results of the relationship deletion. It is a bit confusing because it gives the appearance that the relationship deletion did not complete successfully. The system requires that you "manually" do a system refresh in order to display the results of the relationship deletion. Anyone else experiencing this "possible bug"?

DL Melville

4

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 7, 2024

    I also noticed a need to refresh a page after making a change - not necessarily just detaching a child from a parent.

    2
  • Paul W
    Paul W ✭✭✭✭✭
    September 7, 2024

    I think I've only found the problem as reported by @melville,dl. I only noticed this within the last few days, too.

    Just deleted a couple of vitals (a burial and a christening) and confirmed no refresh required to see the updates. In another test, added a child, who appeared straightaway on the page, but refresh required when I deleted him.

    Unless another example is found, it does look like it is just deleting a relationship that produces the problem.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    September 8, 2024 edited September 8, 2024

    Sorry, Áine - you were right, after all! I just added a Death, then a Christening to an individual, but neither appeared in the Vitals section of the page until refreshed. However, the Marriage I added for him (and his spouse) appeared on the page without reloading being necessary. Possibly an intermittent problem, as I had no trouble when adding a christening yesterday (although I didn't note - as with the case with the one today - whether it appeared categorised as a Baptism in the source).

    Perhaps a moderator could escalate this.

    4
  • dlmelville
    dlmelville ✭✭✭
    October 14, 2024

    as of this date (10/13/2024), this problem lingers on without any resolution. Seems like it should be a relatively "routine" problem to resolve. (thanks, Paul W, for requesting moderator escalation).

    2
  • Paul W
    Paul W ✭✭✭✭✭
    October 14, 2024

    @Ashlee C.

    Would be most grateful if you could pass the issue to the appropriate team.

    3
  • Ashlee C.
    Ashlee C. mod
    October 18, 2024

    Thank you for your inquiry and for everyone's input. The issue you are referring to is actually working as designed.

    -4
  • dlmelville
    dlmelville ✭✭✭
    October 18, 2024

    Sorry, but doesn't speak well for the designer ….

    6
  • Lars van Ravenzwaaij
    Lars van Ravenzwaaij ✭✭✭
    October 19, 2024
    https://community.familysearch.org/en/discussion/comment/572617#Comment_572617

    I don't see why the need for a manual refresh is seen as "working as designed". I call this "bad design" or "not working as it should be". For me this shows poor skils of the programmer.

    6
  • JulianBrown38
    JulianBrown38 ✭✭✭
    October 22, 2024

    I can remember when removal of a parent/child relationship from the Parents and Siblings section would automatically update the section to remove the child. It was not a full page refresh (i.e. F5), and was significantly faster than a refresh. On more than one occasion, when I was removing a number of relationships from the same parent (e.g. the duplicate relationship with just one parent sometimes created by a merge), I would unintentionally remove the relationship for the profile person before I had done their siblings. That meant that I lost the other children from view and is why I remember how things used to be a couple of months ago.

    The code is apparently still there. I have found that if, instead of doing a page refresh, I move focus away from the browser tab and then back again, then the page will immediately update just like it did in the old days. I can do this by clicking on an empty part of the Windows taskbar and then on the browser tab header (or any empty part of the browser tab). I think this should be referred back to FS Engineering for clarification of their response.

    6
  • Brown, Vivien Sinclair
    Brown, Vivien Sinclair ✭✭
    October 22, 2024

    This having to refresh each time you make a correction is so annoying and totally unnecessary! It makes things more cumbersome. If this was a design choice then it is a poor choice! Family tree is cumbersome enough without adding things to make it more so!

    3
  • Zark
    Zark ✭
    November 4, 2024 edited November 4, 2024

    It didn't used to do this, but yes, I've been noticing for an indeterminate number of months the need to do a manual refresh at times. It does still refresh things automatically in some contexts, at least (whether or not parents-child relationships).

    0
  • JBurgi
    JBurgi ✭
    December 17, 2024

    It is very annoying to have to refresh with every correction you make in Family Tree. This is a recent development so it should be easy to correct. I certainly hope that the programmers will make an effort to fix this problem!!

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 570 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 998 Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups