Deleting Relationship
I've noticed recently that when I delete a relationship (delete a child from a parent), the system does not perform an "automatic" refresh to display the results of the relationship deletion. It is a bit confusing because it gives the appearance that the relationship deletion did not complete successfully. The system requires that you "manually" do a system refresh in order to display the results of the relationship deletion. Anyone else experiencing this "possible bug"?
DL Melville
Answers
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I also noticed a need to refresh a page after making a change - not necessarily just detaching a child from a parent.
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I think I've only found the problem as reported by @melville,dl. I only noticed this within the last few days, too.
Just deleted a couple of vitals (a burial and a christening) and confirmed no refresh required to see the updates. In another test, added a child, who appeared straightaway on the page, but refresh required when I deleted him.
Unless another example is found, it does look like it is just deleting a relationship that produces the problem.
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Sorry, Áine - you were right, after all! I just added a Death, then a Christening to an individual, but neither appeared in the Vitals section of the page until refreshed. However, the Marriage I added for him (and his spouse) appeared on the page without reloading being necessary. Possibly an intermittent problem, as I had no trouble when adding a christening yesterday (although I didn't note - as with the case with the one today - whether it appeared categorised as a Baptism in the source).
Perhaps a moderator could escalate this.
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as of this date (10/13/2024), this problem lingers on without any resolution. Seems like it should be a relatively "routine" problem to resolve. (thanks, Paul W, for requesting moderator escalation).
2 -
Would be most grateful if you could pass the issue to the appropriate team.
3 -
Thank you for your inquiry and for everyone's input. The issue you are referring to is actually working as designed.
-2 -
Sorry, but doesn't speak well for the designer ….
6 -
I don't see why the need for a manual refresh is seen as "working as designed". I call this "bad design" or "not working as it should be". For me this shows poor skils of the programmer.
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I can remember when removal of a parent/child relationship from the Parents and Siblings section would automatically update the section to remove the child. It was not a full page refresh (i.e. F5), and was significantly faster than a refresh. On more than one occasion, when I was removing a number of relationships from the same parent (e.g. the duplicate relationship with just one parent sometimes created by a merge), I would unintentionally remove the relationship for the profile person before I had done their siblings. That meant that I lost the other children from view and is why I remember how things used to be a couple of months ago.
The code is apparently still there. I have found that if, instead of doing a page refresh, I move focus away from the browser tab and then back again, then the page will immediately update just like it did in the old days. I can do this by clicking on an empty part of the Windows taskbar and then on the browser tab header (or any empty part of the browser tab). I think this should be referred back to FS Engineering for clarification of their response.
4 -
This having to refresh each time you make a correction is so annoying and totally unnecessary! It makes things more cumbersome. If this was a design choice then it is a poor choice! Family tree is cumbersome enough without adding things to make it more so!
2 -
It didn't used to do this, but yes, I've been noticing for an indeterminate number of months the need to do a manual refresh at times. It does still refresh things automatically in some contexts, at least (whether or not parents-child relationships).
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