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It will not let me attach any records.

airland
airland ✭✭
August 29, 2024 edited February 5 in Search

Is that something wrong on my end?

0

Answers

  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    August 29, 2024 edited August 29, 2024

    Can you explain what is happening in more detail, providing an example Family Tree id and identifying an example Record that you are trying to attach to it, please?

    0
  • airland
    airland ✭✭
    August 29, 2024

    99T1-9HF There are several census records I would like to attach. But this is not the only name that is affected

    0
  • katwasson
    katwasson ✭
    August 29, 2024

    I am having a similar problem. It keeps saying :

    Something Went Wrong

    Unfortunately, something went wrong and we are unable to display the record. Try refreshing the page, or come back later.

    Everything I click says this message

    0
  • pobblebonk
    pobblebonk ✭
    August 29, 2024 edited August 29, 2024

    On my end it won't even load the records. I can see them along the right side of the profile, but when I click on them it just "thinks" forever. I also can't load the source pages.

    Edit: I can load and attach things on Chrome. It just won't work on Microsoft Edge.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 29, 2024

    It seems the site is having some issues this afternoon. I suggest we all take a break and come back later.

    @Sam Sulser @Stephanie V. @Ashlee C. Has this been sent up the ladder yet?

    1
  • airland
    airland ✭✭
    August 29, 2024

    Is someone going to fix it?

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 29, 2024

    If I could fix it, I would @airland. I've done the best I can do by tagging the leaders in the Community who have access to the Engineers responsible for maintaining the site.

    It seems better now - not failing every time now, but probably still not entirely stable.

    1
  • Stephanie V.
    Stephanie V. admin
    August 29, 2024 edited August 29, 2024

    Thanks for the feedback! Yes, we are aware of this and this has been fixed. Let us know if you see anything more!

    2
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