Another malicious indexed batch

sharonnorviel

https://www.familysearch.org/indexing/batch/ddb1e206-d743-4aa5-ba7b-4b17160e79ef Please look at this batch. Please let me know when you have seen it and I will submit it for reindexing when you have seen it.

erutherford

@Ashlee C.

Jeremiah Workman

Someone indexed the documents incorrectly on purpose? It's unbelievable that someone would go to that kind of trouble.

erutherford

It's a (very small) part of indexing. Just like there's trolls on the internet, there are malicious indexers in indexing.

Ashlee C.

@sharonnorviel We have been told to have you report this as abuse. This knowledge article will teach you how to do that. Include the batch number when you report it.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-report-abuse-spam-inappropriate-memories-and-other-content

Mary Rice

@Ashlee C. I clicked on the above knowledge article, <Report offensive comments.FamilySearch> and there was no appropriate place to report Malicious Indexing.

maryellenstevensbarnes1

@Ashlee C. and @Mary Rice my conclusion from reading the article cited above is to report malicious indexing to the Family Support team - I think they can determine the source from the username and the IP address of the Indexer

Mary Rice

@maryellenstevensbarnes1 Thank you. I think I should know what the Family Support team is, can you please remind me? and how to reach them?

maryellenstevensbarnes1

Here's the info I received when I clicked on FS Support for USA Hours: Time Zone: MT Mon - Sat 8 am to 8 pm
Sunday 1 pm - 8 pm English Phone Support: 1-866-406-1830 Email Support: nasupport@familysearch.org

Mary Rice

@maryellenstevensbarnes1 Thank You!