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Lost ancestors tree on phone app.

lorene walker1
lorene walker1 ✭✭
July 15, 2024 edited January 18 in Family Tree

I friend of mine was telling me that she lost her grandmother's line on her Family Tree phone app. Is there any way that she can restore it?

0

Answers

  • Graham Buckell
    Graham Buckell mod
    July 16, 2024

    Perhaps the lnik between her grandmother and her parents has been deleted by another user. Check what recent changes have been made to the grandmother's record.

    1
  • Ashlee C.
    Ashlee C. mod
    July 16, 2024

    If you find the link between her grandmother and her parents has been deleted, you can restore it. Here's a help article that tells you how: https://www.familysearch.org/en/help/helpcenter/article/how-do-i-restore-a-deleted-relationship-in-family-tree

    0
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