Deleted info: member deleting data from long search and doesn't want to stop. How to deal with it?
Summary:
We need help with a member who is deleting important sources from the family tree, causing irreparable damage. Despite explaining the importance of collaboration and the difficulty in obtaining some images, this person continues to delete records disrespectfully. We've tried polite approaches, but to no avail. Any advice would be greatly appreciated.
Details:
We are facing a serious challenge with a member who is deleting sources, thus compromising the integrity of the family tree of several of our members, some of which date back centuries and even millennia.
Despite addressing this person politely, explaining that FamilySearch is a collaborative platform and that research is constantly evolving, she continues to delete records and sources, leaving only those she desires.
This person's justification is that images are not attached to the records. However, we explained that many of these images are difficult to obtain as they are protected as Historical or Cultural Heritage, and accessing and digitizing them requires special authorization. Furthermore, serious researchers in the past have gone through all the necessary processes to access these images and included them in their research.
It is important to note that we attach sources and evidence, always with the highest accuracy possible to demonstrate the truthfulness of the records, as per FamilySearch rules. Thus, everything we verify to be true is attached: images, bibliographic and research references, links, etc.
Despite our efforts to keep sources in the records, this person continues to demand photos and delete records disrespectfully, disregarding the hard work of several descendants, researchers, and genealogists.
After many friendly and polite attempts and following the FamilySearch Code of Conduct, we have still not been able to make this person understand the importance of collaboration and preservation of collective work. We are desperate and don't know what else to do to resolve this situation. We appreciate any advice or guidance you can offer.
Some Example of where this occurred:
https://www.familysearch.org/tree/person/details/KL6Q-ZSJ
https://www.familysearch.org/tree/person/details/GVT4-6HW
https://www.familysearch.org/tree/person/details/94Y6-T7G
https://www.familysearch.org/tree/person/details/GZYS-5Q9
... and dozens of other records...
Years of research by various researchers and descendants have been disregarded and destroyed...
Final Notes:
We believe he wants to help, but he cannot do so by destroying meticulously researched records.
How can we get support to resolve this?
Best Answers
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In the interim, the damage is not irrepairable: it's a collaborative platform with a full change log.
For example, I went to your first example (https://www.familysearch.org/tree/person/details/KL6Q-ZSJ), scrolled down to the Latest Changes section in the right-hand column, and clicked Show All at the bottom of that box. I can see that the most recent change (at the very top) is the detachment earlier today of a source "Batismo de MARIA - Filha concubina de Pedro Anes". If I scroll down a little, I can see where that source was attached yesterday. Next to that attachment is a link/button labeled "RESTORE". Clicking that, and then the blue button on the resulting popup, would put that source right back where it was.
Using the Change Log to undo changes is a little unintuitive, since it doesn't actually allow "undo" — you have to find where the source or other conclusion was added, and use the "restore" function on it. But it does preserve every change made to the profile, so you can restore each part to a previous state without needing to re-type anything.
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Thank you
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Answers
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Have you used the Report Abuse button, available on each PID? You'll need to be prepared to show specific examples. And probably ask that your problem be escalated to management. You'll probably get a few boilerplate replies that don't answer your question. Just keep trying until you get someone to listen.
I've been through it, and it takes a lot of work, but, eventually, you should get results.
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Thanks for your reply.
I don't know where the “Report Abuse button” is.
Could you help me?🙏0 -
Sorry! I Found it!!!!
Thank you my friend!0 -
On each and every profile in the FamilySearch Family Tree, you will see "Tools" at the bottom right, and Report Abuse in in the Tools section.
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@mcerqueiram I notice you have posted the same question at least 3 times this morning. I suggest you review the Community Code of Conduct regarding multiple posts of the same question.
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