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Oops! what did I do wrong?

judithluellen
judithluellen ✭
May 11, 2024 edited February 7 in Get Involved

On my FamilySearch page I am seeing a tag reading "An error has prevented the requested action. Please visit the FamilySearch Community for help or to report an issue. " I don't know what the error is so how do I correct it.

At the time, I was doing some indexing and when I went to submit a batch my screen became unreadable.

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Answers

  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    August 30, 2024

    I got that kind of message just yesterday so I canceled my action then cleared FS cookies and tried again. That took care of it — hope this works as well for you😎

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 30, 2024

    FYI - this thread is from 11 May - so not a current issue, it would seem

    0
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