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Problem with "Memories"

Jan GG
Jan GG ✭
May 7, 2024 edited November 28, 2024 in FamilySearch Account

I am able to upload an article into "memories," however I am unable to access a particular memory. When I click on the memory, I am getting a 404 error code. This has been happening all day today, 7 May 2024. Is this a glitch, or is there something that is preventing just me from looking at memories. Thanks for any help.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 8, 2024

    Have you checked your email (including your spam/junk folder) for an automated email from FamilySearch? If the bot rejected your upload (in error or for non-compliance with the rules), that could cause an error.

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  • Jan GG
    Jan GG ✭
    May 8, 2024

    Hi Aine,

    Thanks for the suggestion. I looked but no emails from Family Search. Sigh. I appreciate your answer.

    Jan

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