Does Family Search take action against users who make records disappear?

GSarAn

Shortly after I started contributing to this extraordinary platform, I came across another user who alters correct records, deleting all their data, changing the person's gender, separating all their sources and unlinking them from their tree.

I have followed certain instructions given by Family Search agents on how to report abuse and have reported it every time I have observed this behavior (always from this user).

However, time passes without measures being taken to make the user in question rethink their practice.

Is there a chance for someone to intervene or do the notifications I make not reach any further?

I would like to continue participating in this platform but I would like to see an interest in solving the way this user acts, which I think harms us all.

Greetings.

Áine Ní Donnghaile

Without knowing exactly what is happening, it's hard to give you an answer. Records are things such as images of censuses, births, baptisms, marriages, and deaths. An ordinary user cannot make those disappear.

If you mean the profile for a person in the FamilySearch tree has disappeared, that's a different matter. The FamilySearch Family Tree is fully open-edit and collaborative. Do you mean a profile has been changed or merged? Unless it has been done with malicious intent, that is how the tree is designed to function.

As far as reporting abuse, staff does review those reports, but you have to be prepared to show specific evidence of abuse for any action to be taken.

Hope this helps.

auntsue.genealogyfoundry

The changes described by the OP seem to refer to profiles, including gender, relationships, and attached sources. In the collaborative tree those can disappear, whether maliciously or just inappropriately (as in same-name confusion). If nothing else I would consider changing a profile's gender to be abusive behavior.

If following the instructions for reporting abuse went unanswered, there are options for collaborating such as sending messages, following the problem profiles, and leaving alert notes.

When I encounter such problems, I also try to go the extra mile by reviewing the change log to the beginning, especially with the filter for merges, separating ("restoring") the inappropriate profiles, and making sure they also have logical and documented information. My current case is several couples named John Elsmore and Ann in Staffordshire, England that have been merged together although they lived in different towns and had different children at the same time.

GSarAn

Thank you for your answer, Áine, but My complaint is not about the Family Search mechanic, which allows profiles to be modified or disappear after a merge.

I will try to explain the way of acting of the user I refer to.

I am a regular user of Family Search. Almost since I started indexing, I have come across a person who, to my knowledge, neither follows the Family Search collaborative system nor respects the work of other users. This affects both the fidelity of the application's data and Family Search itself.

Its way of acting is as follows: It makes profiles indexed by others disappear by eliminating all the information, reducing them to a letter of the alphabet or a single word and unpinning them from the family tree so that it is impossible to locate them unless they have previously been marked for tracking. . Then, separate all the sources (records) attached to that profile.

He then uses the information collected by other people and contained in the "missing" profile and creates other new profiles following a pattern of his liking (most of the time with biased or even incorrect information) to which he attaches the sources. previously separated, so that, both in the profiles and in the sources (records), their name is the only one that appears.

Furthermore, He does not allow any modification to what he does and systematically deletes any changes.

There are other collaborators who have also observed this user's malpractice.

I believe that actions such as those I communicate cannot be tolerated. It causes a lot of discomfort to those of us who collaborate altruistically and harms Family Search itself because, as I say, the user in question disregards significant data, reduces the information contained in them, increases the number of unidentified profiles in the application and does not respect collaborative work, the basis of this great platform.

I hope you will forgive possible grammatical errors but I have written this through a translator.

Áine Ní Donnghaile

If your reports via the Report Abuse option were this detailed, I would be shocked that you have had no reply. I have had to use the Report Abuse tab on a few occasions. I have always at least had a response, although not always a satisfactory reply.

GSarAn

I have gotten a few responses from different people on Family Search. However, each one has followed a criterion and I have not obtained a definitive solution to the way of acting of the user I am referring to, who sees that he can continue with his practices without suffering any consequences.

Áine Ní Donnghaile

You may wish to reply to those automatic answers asking that your issue be escalated to a manager. That will often work.

GSarAn

I will try. Thank you very much.