Question about searching the historical records on FamilySearch.
I had heard or read recently that historical records that I had to go to the FamilySearch Center for were now available at any of our chapels. Tried it today; didn't work. Do you know what the story is?
Answers
-
If you are trying to access the restricted records while visiting an LDS building, you must install and enable the extension. Did you do that? Instructions are here: https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension
2 -
Yes, thank you very much.
0 -
You installed and enabled the extension, and you were still unable to access? Was the icon green?
0 -
No, not me! I've asked the tech specialist in my ward to do it, and I'm hoping by next Sunday he will have it done. We have a room in our building that has a computer dedicated to family history work, and I am a consultant. Thanks so much for your help.
0
