is anyone else having an issue with family search repeatedly asking "i am not a robot"
after logging in the first time and staying on the page actively there is no issue BUT when I got to a different website for research and come back it hits me with 'I am not a Robot' then a captiva, then has me log back into my account followed by another 'I am not a robot' and at least one more captiva if not 2 or 3. Same issue happens if I walk away to take care of something for an hour or less. I was much happier when it allowed me to stay logged in for a week but I understand that was a bad thing for security. I just would it leave me logged in for at least a full day regardless of where/ what takes me away from the page for a period of time. if anyone has a solution to this issue please share. I have tried diffeent browsers -same result- no error messages.
Answers
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@MarjorieWeeks I am not seeing this, although it may be a bug. What browser are you using? Chrome, Firefox, other? Can you send a screen shot? Are you on the computer, tablet or phone?
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I am using firefox, chrome, and duck duck go, sometimes edge
tablet
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Thank you
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@MarjorieWeeks I am not sure if this relates to you, but if this is an Error 15 issue, please see the Help Center article https://www.familysearch.org/en/help/helpcenter/article/solutions-to-error-15 and the community manager's comment at https://community.familysearch.org/en/discussion/comment/489911#Comment_489911.
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