Updates to Suggest an Idea
🆕 9-19-24 Update: Just to let you know we are still working to change the process and technology. Thank you for your continued patience.
4-4-24 (8:09AM) Update: Hello community friends! We have learned a lot this last month or so since we launched the new process for Suggest an Idea. We have received quite a bit of feedback from all of you and our moderators. This feedback and several issues we have encountered with the platform have prompted some decisions on our part. We are pivoting to a new strategy and process for this category. I know, I know....GROAN! We apologize for the changes and the tech issues (although they were out of our control), but our focus and dedication remain the same. We want your ideas to be seen by our engineering teams. That's the bottom line. We need a process that does this in the best possible way and after what we have learned, we feel we need to make a shift. You are welcome to continue posting your ideas. We will integrate them into the new process when it it complete.
3-21-24 (8:50PM) Update: An additional issue that is being addressed relates to drafts being hung up in your queue. Will update you when we have more info.
3-21-24 (6:03PM) Update: The user identifier seems to be repaired now when you click on the reactions. Still working on the missing reactions on the idea.
3-21-24 (12:20PM) Update: The up and down arrows should now be working for everyone. You can see both the like and dislike reactions on the comment only. We are still working to get the reactions returned to the idea.
Additionally, we still are working to get one piece fixed related to the user identifier with the reactions and will let you know when that is working again. Thanks for your understanding and patience. This was much more complex to get repaired than we could have ever anticipated.
3-14-24 We are aware that there are issues with the up and down voting as well as the reactions, in the Suggest an Idea Category. We are working with our engineers to get this fixed ASAP. Thank you for your patience as we get this repaired.