Full Name Review: step 3, cannot add name
This has happened many times and I am having to Skip names. In Full Name Review: When I go to stage 2, I see that someone has entered the entire name in GIVEN NAME. I remove the incorrect surname from the GIVEN NAME box. I added the category of SURNAME NAME, but I am not allowed to populate the new box. I called your help line and she was unable to find the issue and suggested I document this issue.
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