Finding Record Hints
I have routinely found many appropriate Record Hints using the Fan Chart view on my phone, clicking on someone 7 generations out, then clicking on the upper right three dots, and clicking on Descendants with Tasks. This is so many less steps than using Descendency View on my computer. It finds so many more Hints than the computer Home Page Descendants With Tasks. Unfortunately, I noticed recently, this method is not finding the Hints that exist. When I click on an individual in this Descendants with Tasks, there may be a Hint, but the full list did not show a Hint icon next to the person. I uninstalled the App and reinstalled it but that did not help. Any suggestions? It has been such a great tool up to now. Thank you
Answers
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I'm having difficulty understanding what you are reporting when you said "When I click on an individual in this Descendants with Tasks, there may be a Hint, but the full list did not show a Hint icon next to the person."
What is the "full list" you are referring to that you say "did not show a Hint icon"? Are you referring to the full list of Descendants with Tasks? If so, wouldn't the person only appear in that list if they had a Hint icon? If not, what do you mean by "full list"?
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On my phone, by selecting an individual (say John on my Fan chart) many generations away from me and selecting the three dots on that particular persons page, it takes you to a drop down list. One available item is Descendants with Tasks. When you click on it, it brings up a full lists of Descendants from “John” to his children to their children all the way toward my generation. This list with have temple and/or Hint Icons. It is a great means to see what Temple work or Hints are available.
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Mod note: This discussion has been moved to the Family Tree category.
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@GalerGlennStephen I'm very familiar with how Descendants with Tasks works. I wasn't asking you how it works, but asking what you meant by "full list" -- that doesn't make sense to me, as I tried to explain in my clarifying questions. If you would like some help, then please respond with answers to those questions.
One clarification to your most recent comment. You said "When you click on it, it brings up a full lists of Descendants from “John” to his children to their children all the way toward my generation." That's not accurate -- it's not a full list of descendants. It only includes 3, 4, or 5 generations (as specified by the generations dropdown), and it only includes those descendants who have tasks.
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Thank you. The main issue, independent of how many generations show up, is that the Hint Icon, for individuals that do show up, does not show up like it used to. I clicked on a few individuals and a Hint WAS available but the icon did not show up on the Descendants with Task list.
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Individuals will only appear on the list if they have a task. So are you saying that you are tapping on individuals who have only a temple icon, but then you find that they have record hints?
I am unable to duplicate this problem, and I tried it on iOS and Android. I chose an ancestor and I see lots of descendants with tasks, some with only temple tasks, some with only record hints, some with both. For every person in the list with a record hint icon, when I look at their details, I see a record hint is available; for every person in the list without a record hint icon, when I look at their details, I see no record hint. That's exactly how it should work, and how it has always worked for me.
I'd be happy to look into this if you could supply some specifics:
- The Person ID for the ancestor for whom you are showing Descendants with Tasks
- How many generations
- The Person ID for a descendant that shows this behavior
- Which OS you are using: Android or iOS.
If you don't want to post these details publicly, you can send me a direct message.
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Alan, thank you for your follow up and insights. It has always worked for me the way you have described until this week. Yes, to your first question. They show up on the list with only a Temple but a Hint is available. For example:
John Mitchell Firestone LTW9–J47 only has a Green Temple icon (shared with Temple click) on the Descendants with Tasks list on my Apple Phone. Clicking on the person then shows a Hint Icon on the Person Page. Same is true for LVL2-9QX and LBRQ-VVS.
Thank you again.
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Thanks for the details. They are very helpful in tracking this down. I'll see what I can find out.
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