How to unhide a chat without knowing the person's name?

James F. Carroll

I accidentally hid a chat from someone who recently reached out to me. I don't know the person's name.

This support article says the way to unhide a chat is to, "Enter person's name or username in the "Name" field on the right side of the chat window."

However, since I don't know the person's name, that doesn't work for me.

I have read the Chat Guide and a related community discussion.

So far, the best answer I have found is that, in a previous version of the Family Tree app, (as of Oct 2023?) it was possible to unhide a chat; I suppose I can try to find out which version that was, and then install that apk...

I would rather be able to unhide a chat in the current interface, and I recommend this be added. Perhaps a "hidden chats" list could be added.

Thank you,

Alan E. Brown

@James F. Carroll said: "So far, the best answer I have found is that, in a previous version of the Family Tree app, (as of Oct 2023?) it was possible to unhide a chat; I suppose I can try to find out which version that was, and then install that apk..."

That feature continues to be available in the Family Tree app (either Android or iOS, but since you referred to an APK, I assume you are on Android). So just install the current version of the Family Tree app, go to Chat, and in the three-dot menu choose Settings. There you will see your hidden chats. Tap on the one you are interested in, and you'll see an option to Unhide.

James F. Carroll

Thank you; that worked.