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Indexing batches

Karen Joy Walter
Karen Joy Walter ✭
February 4, 2024 edited December 28, 2024 in Get Involved/Indexing

Today at our ward Family Search Centre I was indexing some US Naturalisation batches, I also saved some to do at home. On opening the batches at home it is not allowing me to do them, coming up with "Access Restricted - You are not authorized to open this batch. Please find another batch to do." Question is why could I do them at the Centre, but not at home? I love doing these Naturalization batches, and have completed many in the past. These US batches only appear on the Family Search computer not on my home one.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    February 6, 2024

    The contract between FamilySearch and the record holder controls where a record can be viewed. Many records can only be viewed at FamilySearch Centers; some can only be viewed in Salt Lake City at the main library.

    If the contract requires that access be restricted, then FamilySearch must abide by that contract.

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  • Karen Joy Walter
    Karen Joy Walter ✭
    February 8, 2024

    Thank you for your answer. I will continue these saved batches at our Family Search Center.

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