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Read-only Profiles, Record Hints

Cindy Shipley
Cindy Shipley ✭
December 18, 2023 edited September 26, 2024 in Family Tree

I can understand why people like JohnTaylor KWJC-VF5, His wife Elizabeth Kaighin KWVZ-7GB, and their son Thomas Edward Taylor KWN2-D7L have their accounts frozen and why you don't want random people messing with their profiles. But, would it be possible to have someone attach the record hints to people with frozen accounts so it doesn't look like work that still needs to be done?

I realize this is a pretty trivial request, but there are probably a lot of family members who see those documents sitting there needing to be attached. I would like to clean up my fan chart and have all the record hints taken care of.  

Thanks, Cynthia Shipley 

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  • Maile L
    Maile L ✭✭✭✭✭
    December 21, 2023

    You can ask for those to be reviewed here or with Support via Contact Us. We would need the hint info, such as a url, and the Family Tree ID for the person in question. Please see the Help Article https://www.familysearch.org/en/help/helpcenter/article/what-are-read-only-records-in-family-tree

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