What Happened to the Stay Signed-In Check Box on FamilySearch.org? • FamilySearch
Comments
-
You've hired a team of web devolvers who will DESTROY this website. Everything changed recently has been for the worse.
I find the tone of this post condescending. You were the ones who couldn't figure out how to correctly implement a simple feature used by every other website for more than 20 years. And yet the tone your post takes makes it sound like your users are somehow the incompetent ones who should take this opportunity to learn about other things that have been around almost as long, like password managers. Really?
Your users are not the ones who need to take a lesson from this.
1 -
I am so frustrated right now and James understands (and described it better than I'm about to)!! Sorry for the rant but I just lost 49 Chrome tabs representing research over months due to this TERRIBLE change simply because I had to relaunch my browser and this one window didn't auto restore. I could deal with logging back in to the site, even having to log back in to each tab, but to log back in and have it redirect to my home page with no tab history is beyond stupid. Really stupid. All my Ancestry tabs are still logged in and to the exact page with the ability to back through the history if needed, EVEN with 2-factor authentication because it has recognized my device. But FS can't figure out such a basic option. This is my home computer and I log in with my FS credentials. The relogging in is so random, sometimes I'm booted out after 1 hour without use but other times I am booted out while I am actively working, but at least it would reload to the page I was on. Even when the old 2 week login existed, and 2 weeks had passed, you could log back in to 1 tab and the rest would refresh and know you are back in the system, AND never lost the history of a tab.
Give a choice and set default to public computer or authenticate the device, AND keep the tab history, anything that works better. I can't go through "Recents" to find the lost pages - does FS not understand workflow? I'm often working on multiple disconnected families at a time, leave profile or source pages open to come back to as I go off on a tangent, work on something more pressing, research elsewhere to validate something I've found, or simply take a break for a couple days. Oh the dread that my browser might need to restart or be restored after an update. I'd get it if the browser broke the tabs, but FS are the only ones that can't reopen themselves. And for goodness sake, why does the login box not tab to the password box, but instead to 'forgot login'? Why make every step harder for your users?
2 -
Whilst I am not experiencing all the problems @T2Montgomery appears to be facing, my major moan remains the issue of no longer being able to get back to separate Family Tree pages on which I had been working the day before. Next day, it appears all those tabs have remained opened, but, when refreshed, they all go to the page I have reopened first! As pointed out, going through Recents is not necessarily the answer, as the pages I have worked on are often pedigree views, so I do not want to restore pages for individuals.
I suppose I will have to continue trying this out - just in case the engineers do make adjustments that will lead to a return of the former behaviours. After all, they are inclined to leave it to us to find out if items have been resolved - like the problem with the "Show" icon on the Sign-in page, which they finally changed to operate like 99% of other websites, but chose (as is the general case) not to confirm their actions with FamilySearch patrons.
0 -
Please bring back a longer sign-in time. I can understand if you've gone a few days without any activity, but having to sign in every day is just a pain. The other options provided, using third party sites, is not a great option.
0 -
Can it at least leave me signed in for 24 hours? Its a hassle to sign in multiple times a day.
0 -
MelanieThomas22 You will remain signed in as long as you are actively using the site.
To provide higher security for your information, once you are not active, you will be automatically logged out. If you prefer not to re-enter your credentials every time you access FamilySearch, for a quick and easy sign-in experience you can try any of these following options:
Third-Party Sign-In
Log in to FamilySearch.org with Facebook, Google, or Apple, a feature added to FamilySearch.org earlier this year. These options appear right at the top of the sign in page.
Members of The Church of Jesus Christ of Latter-day Saints can likewise use their Church account username and password to sign in to FamilySearch, by clicking the Sign in with Church account option.
Using a Password Manager
Another option is to configure your browser’s password manager to automatically enter your sign-in credentials whenever you visit FamilySearch.org.
If you’re not sure how to enable a password manager for FamilySearch, just go to your preferred search engine and enter something like, “Get [browser name] to remember my username and password.”
Here are some helpful articles explaining how to do this on a few popular browsers:
No Check Box, No Problem
Whether you have 1, 5, or 100 usernames in your work and personal life, they are hard to remember! At FamilySearch, we understand that. (That’s why we originally had the Stay Signed In check box option.)
Although the Stay Signed In check box is no longer available, we encourage you to try one of the options described above. They can help solve some of the same problems, and learning how to take advantage of them now might help you on other websites that have similar options.
0