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Email notifications - based on FamilySearch Memories comments

Family Bible
Family Bible ✭✭✭
October 31, 2023 edited April 23, 2024 in Memories

Up until a few months back

when a person added a COMMENT/FEEDBACK at the bottom of the screen on any FamilySearch Memories item - than it woudl generate an email that got sent to the submitter of the item.

This hasnt been occuring for about the last two or three months.

Can someone please report this to the engineers.


Thanks

0

Answers

  • Shannon Potter Wilcox
    Shannon Potter Wilcox ✭✭✭✭
    November 6, 2023

    @Family Bible I sent it.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    April 18, 2024

    It used to be that when a comment was added to a memories item that some sort of notification was sent to the submitter of the memories item. (either email or FS notification)
    This has not been the case for like a year now.

    Is this a BUG or a intentional change in code?

    I have my notifications set ON.

    Does anyone else get notifications when people make comments to their Memories items?

    so many comments to memories items are never being read because no one knows they were made.

    0
  • Maile L
    Maile L ✭✭✭✭✭
    April 18, 2024

    I have tested it and also do not get any notifications. I have escalated it.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    April 18, 2024 edited April 19, 2024
    https://community.familysearch.org/en/discussion/comment/552065#Comment_552065

    yep - its been this way for more than a year now

    0
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