Unable to Change Source Title
Sorry if this is the wrong place to ask, but was wondering if anyone else is having issues editing source titles on profiles? About half the time when I edit a source title and save, the title changes back after about 1 second. I’ve tried refreshing multiple times but nothing seems to fix it. The problem seems to be random, I’ve experienced it on multiple profiles for months now, but not for every source.
Has anyone else had this problem/figured out a fix?
thanks!
Answers
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No, I haven't experienced this. I know you said it's random, but still: any chance of a PID and source where it has happened, to see if it's a re-creatable glitch?
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I had this happen yesterday when I attempted to correct the name of a person in the title of a source. The name was incorrectly indexed. I found no solution so far.
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@EricShelton, same question as for the OP: any chance of a PID or link?
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Here’s one where it just happened:
L41L-1CF (profile for James B Dixon)
I tried to change the title of the first source (1850 Census) from “James B Dixon” to “James B Dixon in household of John Dixon”. As soon as I hit save it reverts back to “James B Dixon”.
I will say it seems to happen more on census records than anything else, but not always.
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I may have figured out a workaround. When changing the title for the 1850 census, I also changed to date (to 1851). When I saved the title and date both updated. Then I went back and corrected to date to 1850. Weird.
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@PRCWhitt, I restored the attachment of the 1850 census source on James Dixon's profile, and then added some punctuation to the title; it saved just fine. (And then you came and deleted it again, so I gave up on further testing.)
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@Julia Szent-Györgyi No wonder the source showed up again 😂 Sorry about that, the profile had two people of the same name confused so I was separating them and moving sources over to the other one.
I didn’t even realize that the source I deleted was the one I had referenced above 🤦🏻♀️ It happens a lot though on random profiles/sources. So far the workaround I mentioned above helps, but doesn’t work every time.
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I have now experienced this glitch once. (Second 1851 source: https://www.familysearch.org/tree/person/sources/G9MB-3WM.)
The hinting system is really pretty darn good at compensating for indexing errors, because it found an ancestor's death record, despite the index getting the roles reversed: it was the widow who died, but the index assigned the death to her late husband. I didn't realize the switch until I was nearly done with Source Linker, but it's a correctable index, so I changed the names to the correct ones (removing the possessive suffix from the husband's name while I was at it) and re-attached them the right way 'round. I don't know if it was because of the attach-detach-re-attach actions, or due to another glitch, but the source titles still had the originally-indexed roles/names. So I went and edited the title on the wife's Sources page -- and it flipped right back to the wrong name. So then I edited it again, this time more completely (by changing languages; I do that kinda randomly, sometimes), and that "stuck". A third edit, switching back to English and the usual format for index entries, also stayed put. Editing the husband's version of the source also stayed.
I don't envy the engineer tasked with tracking down this bug. It seems to occur basically randomly.
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We appreciate you bringing this problem to our attention. The issue has been reported to the appropriate team, who will research the problem to find a fix. We will get back to you as soon as we have an answer. Thank you so much for your kindness and patience while this is being addressed.
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@PRCWhitt When on a source for a person and I click the EDIT button, Is this the screen/place you are changing the title. Just want to confirm please.
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Todd, I can't speak for the OP, but yes, that's where I was.
The first time I changed it to "Szalatsi Julianna", I clicked Save and the title went right back to saying the originally-indexed "László Gábornak".
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Yes, that’s correct.
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Thank you!
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Are you trying to change the title back to the format of 'PersonX in entry for PersonY' where person Y is the principal named in the record and PersonX is simple named therein? Example from Paul W's post about Joshua's sources.
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