Suggestion for KA: "How do I tag memories of my ancestors or relatives in Family Tree?"

David A Krueger

Suggestion for KA: "How do I tag memories of my ancestors or relatives in Family Tree?"

Step 9 for the website reads: "In the text box, enter the name of the person. As you type, names of your ancestors and relatives in Family Tree appear."

This is not correct. It should read "In the text box, enter the name of the person as you want the tag to read. As you type, names of your ancestors and relatives that you have previously tagged in Family Tree appear.

In addition, it would help if the "Add New" button was changed to "Add New Tag" so that guests realize that they are adding a new tag, not a new person, to the tree.

This change may also be needed for the mobile app portion of the KA.

Alan E. Brown

The KA referenced is here: https://www.familysearch.org/en/help/helpcenter/article/how-do-i-tag-memories-of-my-ancestors-or-relatives-in-family-tree

That suggestion is partially reasonable, but also includes incorrect information. It is not correct to state that "As you type, names of your ancestors and relatives that you have previously tagged in Family Tree appear." The list of ancestors and relatives that is shown may very well include all sorts of relatives that you never previously tagged.

Maile L

Here is the Help Center article "How to provide content feedback or request new instruction" https://www.familysearch.org/en/fieldops/article/how-to-provide-content-feedback-or-request-new-instruction